Workplace Consultation Services
High Risk/ High Conflict Employee Consultation
Once in a while, employees exhibit unusual behavior that raises serious concerns. When an employee behaves in a disturbing manner, or says something that is unsettling, unqualified people cannot determine if a co-worker’s mental state is simply a case of normal frustration, a case of badly-chosen words, or if the employee could jeopardize the integrity of the company or the safety of their co-workers.
Heidel and Associates can help your management team address these serious situations.
The Case Study:
A distribution company underwent a number of costs-saving initiatives. A sales manager sensed that he might lose his job or have his territory reduced as a result of the cuts. He told his boss he would be very upset if that happened to him and he understood how people could be driven to desperate actions if treated poorly by their company.
The Questions:
- Is the employee at risk of striking back at his company or some of its employees?
- If yes, how can the company manage the high risk employee to ensure no one is hurt?
How Heidel and Associates Worked Toward Solutions:
The company contacted Heidel and Associates. A psychiatrist met with the management team, gathered information about the sales manager from people who knew him well and used that information to better understand how he might behave under stress. After the consultation, Heidel and Associates made a number of recommendations and the company then offered the sales manager a severance package that he felt was generous.