Managing Employees Who are Experiencing Stress (Abstract)
Stephen Heidel, M.D.
2007, unpublished
Managers and business leaders cannot prevent stress, rapid change and uncertainty in the workplace, but they are expected to respond to and manage these problems as they occur. By recognizing stressful situations as they arise, managers can listen to employees’ concerns, apprise their superiors of the impact the stress is having on the employees, work with their leaders to implement a plan that addresses stress and necessary change, and refer those employees who need additional assistance to a professional. By actively managing these stressful situations, managers will enhance their standing with their employees, increase employee performance and improve morale within their work group.